Utica Dance FAQs

PROGRAM FAQs

Do you have an application form?
All new students seeking admission to Utica Dance programs must submit an application form with the required $40. Once your application is received, we'll contact you to discuss placement including attendance to 3 classes at no cost to you. If availability is limited for the selected semester, you would be rolled into the next semester.

How are the programs organized at Utica Dance?
Utica Dance is organized into three divisions (Children's, Pre-Professional and Teen/Adult). More information on each can be viewed by selecting a program link above.

How do I make a payment for classes?
Our preferred method is online through our registration system. This is the most accurate and quickest way to reserve your slot for class. We also accept payment via check made to Utica Dance.

When is the last day to drop/add a class?
Last day to drop a class without financial penalty for Fall/Spring Semester is at the end of the 3rd week of class. For the Summer Semester, it's the end of the 2nd week. Within the 3rd week, you can add a class online. Beyond that, please contact the studio to discuss your needs.

If my child drops after the 3rd week of class, do I get a pro-rated refund?
No. After the 3rd week, no refunds will be given. Please make sure that you have dropped before the end of the 3rd week. As always, you can contact us with your specific needs.

I'm interested in Utica Dance for my child but would like to try it out first. Is that possible?
Yes. We insist on this! After you complete an application, we'll contact you and schedule your child for three classes. We can evaluate and assess placement for future classes. Outside of an application fee there is no additional cost to you.

If we're coming from another dance program, can my child continue in the same level?
Different programs have different criteria for placement. We'll discuss evaluation and recommendations with the program staff.

I signed up for the family membership. How do I register my child?
As semester placement and class lists are created, we'll email the address on file a password and semester code. After logging in, you will see available classes and registration options. Since you have a family membership, select your classes and submit your information.

Are workshops included in the family membership?
No. Workshops are optional and not part of the curriculum. No family membership discounts are applicable.

Do I receive discounts for summer semester for my family membership?
Not for summer tuition. Your membership does qualify you for workshop discounts.

If I am a family member, do I have to pay right away?
No. Your balance will be divided up in 4 equal block that will be charged to your credit card automatically. Your first charge will process the 1st day of the following month.

How do I get a running balance of my account?
As charges are applied, you will receive an updated statement with total due to Utica Dance.

How do I make additional tuition payments if I am a family member?
Please stop by the studio and drop off your payment/information. We'll update your account and email you a revised invoice.

My child has a conflict with another student. How shall I address this?
Please contact us immediately and we'll address it. We do not tolerate and take seriously any student conflicts that effect the overall Utica Dance program.

Can I post my dance pictures and videos online to various social networking sites?
(Ex. Facebook and Twitter)
The pictures must only be of your child and no other dancers. If other dancers are in the pictures, you must have their consent before posting. Videos should not be posted without the consent of the Director.

Is it common to repeat a level?
Very. Each student can expect to repeat a level at least once during the course of his or her training at Utica Dance. Moving through levels too fast can have a detrimental effect on student training and can hinder progress at more advanced levels. We take proper level placement very seriously. We encourage parents to be supportive of our professional opinion, as it is in the best interest of the students.

When can a student dance en pointe?
Pre-Professional Level 4 female students will be evaluated for pointe readiness during the year. Utica Dance faculty considers the decision to place a student en pointe a serious responsibility. The final decision to place a student en pointe is based on classroom observation and the expert opinions of the Faculty. The Faculty must consider each student's safety and well-being on an individual basis, with regard to anatomical structure, injury prevention, strength, flexibility, and technical ability. Those students who are recommended to begin pointe next Fall will be required to attend at least 2 weeks in the summer in a Level appropriate summer program. These will enable them to begin pointe work on day one of the Fall semester.

Where do students go for continued education?
The programs range widely, but as of recent, several students have been admitted or currently studying at:

College and Conservatories-Current and former attendance, acceptances
SUNY Purchase Conservatory of Dance, Purchase, NY
Boston Conservatory, Boston, MA
North Carolina School of the Arts, Winston-Salem, NC
Alvin Ailey/Fordham University, NY, NY
Marymount Manhattan, Dance Department, NY, NY
Indiana University
Point Park College, Pittsburgh, PA
University of the Arts, Philadelphia, PA
University of Buffalo, Dance Department, Buffalo, NY
SUNY Brockport Dance Department, Brockport, NY
Bates College Dance Department, Lewiston, ME
Skidmore College, Saratoga, NY
Wesleyan University, CT
Hobart and William Smith Colleges Dance Department, Geneva, NY
SUNY Fredonia
Bellhaven University, Mississippi

 

BOX OFFICE & TICKETING RELATED FAQs

For all box office related questions, click here

 

PERFORMANCE FAQs

How many performances are there?
Utica Dance holds three performances throughout the year Learn more about the Utica Dance performances.

How early should I arrive?
Please consider parking, purchase of tickets and the number in your party. It is suggested that you arrive 30 minutes ahead to avoid being rushed.

My online purchase did not complete. What should I do?
Please email hello@uticadance.com with your details and we'll look into it. Please do not resubmit your order if you are experiencing issues. We immediately flag duplicate orders in succession and it is advised that you wait about 10 minutes and try again.

How can I volunteer?
We're always looking for parent volunteers. If you are interested in giving us a hand with support duties, it is greatly appreciated. We have a multitude of options - everything from laundering and minor sewing details to ticketing. Please support our program and offer your time during the performances. Contact Nancy Long at the studio or email hello@uticadance.com

What's the photograph/video policy?
Under no circumstances are you allowed to take photos or record video of performances. There will be opportunities to purchase group calendars, videos, group photos, etc.

What is the mobile device policy during the performances?
Mobile devices may not be used during the performance. We ask guests to turn off all mobile devices before the show begins.

Is there a cost to the performance costumes for my child?
Yes, a fee is charged for each performance and can be paid online.

When will I see my child perform?
We have two performances throughout the academic year. Please check the website for dates and locations.

When do students rehearse for Spring Production?
Rehearsals will begin in class/ during class time at the teacher's discretion after the beginning of January. For Main Division, rehearsals outside of class time (if necessary) may begin in March. Rehearsals will take place any time during after school hours, Monday- Friday the week leading up to the Spring Production. Please plan on your child attending daily rehearsals during the week of May. It is very important that students attend all rehearsals in order to be prepared for the Spring Production. However, students may miss up to three rehearsals. If a student misses more than three rehearsals, that student will be removed from the Production at the discretion of the Utica Dance Faculty. Please make sure to contact the Utica Dance if your child needs to miss rehearsal.

Shall I have my hair done before the performance?
You must arrive with your hair ready. You are responsible for bringing your own hairpins, gel and nets to put up your own hair. The teachers are not responsible for your hair. Hair must be "camera ready" all times-there will be professional photographers in the buildings and students must represent themselves and the school in the best possible manner.

Can parents stay backstage after dropping off dancers?
Parents are asked to drop dancers off and not stay backstage or in the theater unless you are a backstage volunteer. At least one adult is needed for each class, each day of the rehearsals and performance, to assist in keeping track of dancers and costumes.

Are the performances open to very young children?
Parents are requested to use their best judgement when bringing very young children to the shows. We encourage youngsters to attend, however you must be responsible for any disruptions they may cause. The dancers need to remain focused throughout the performance to avoid injury.

What's the performance cancellation policy?
Performances cancelled due to inclement weather may be rescheduled.

 

MERCHANDISE FAQs

What online security measures are in place?
Utica Dance uses 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions, the industry standard for Internet Commerce transaction security, to encrypt your credit card and personal information as it travels over the Internet to our secure servers.

What's your merchandise policy?
We value service and satisfaction. That's our guarantee! We understand that things don't always work out as planned so if something isn't right, we'll make it right. Just get in touch with us and we can assist.

If I order apparel online or in the studio, when can I have it?
ALL orders (whether online or in the studio) will take 5-7 days to process. For custom orders, please allow for additional time.

What's the discount if I'm a member?
All membership levels receive 10% off online purchases of merchandise/apparel.

How much is shipping for apparel orders?
We currently do not charge for shipping through our shop online. For locally placed orders, we prefer you pickup your items.

Can you ship outside the United States?
At this time, Utica Dance does not ship merchandise outside the U.S.